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Pathway to Care evaluates many common, non-emergency concerns, including cold and flu symptoms, allergies, urinary symptoms, minor rashes, medication follow-ups, stable chronic conditions, preventive-care needs, laboratory results, and weight-management concerns. Some symptoms may require in-person testing or examination.

Services are generally available to eligible adults age 18 and older who are physically located in Florida at the time of their telehealth appointment. Eligibility and treatment options are determined during the clinical evaluation.

Urgent-care telehealth appointments are intended to be available within approximately 12 hours when scheduling permits. Use the Book Appointment button to view the current CharmHealth calendar.

You will receive appointment instructions and may be asked to complete intake forms, consent documents, and payment through CharmHealth. Join the visit from a private location with a reliable internet connection.

Urgent care is $69, a new-patient comprehensive visit is $99, primary-care and chronic-disease follow-ups are $75, preventive wellness visits are $89, and standalone lab review is $20. Please visit the Pricing page for the complete fee schedule.

The initial weight-management consultation is $99. Standalone follow-up visits are $69, or eligible patients may choose the $89 monthly support option for ongoing clinical follow-up and support.

No. Medication is never guaranteed. Prescribing decisions are based on your medical history, current health, clinical eligibility, safety considerations, and the provider’s professional judgment.

Medication and outside laboratory charges are generally separate unless specifically stated. Laboratory review may be included with eligible visits; a standalone lab-review appointment is $20.

Use the Patient Portal button on the website to securely sign in to CharmHealth. The portal can be used for forms, appointment information, available health records, and non-urgent messages.

Eligible medical documentation may be completed after an appropriate clinical review. Documentation is $75 per document, typically requires up to two business days, and is not guaranteed when the requested form is outside the provider’s scope or cannot be clinically supported.

Please provide at least 48 hours’ notice when cancelling or rescheduling. Missed appointments and late cancellations may be charged a $50 fee.

Pathway to Care does not provide emergency services. Call 911 or go to the nearest emergency department for chest pain, severe shortness of breath, signs of stroke, uncontrolled bleeding, loss of consciousness, severe allergic reaction, suicidal thoughts, or another potentially life-threatening concern.